Terms & Conditions

Welcome to Bespoke AI Studios. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, services, or products, you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our website and services. The materials contained on this website are protected by applicable copyright and trademark law.

2. Use of Services

Our services are designed to help businesses leverage AI technology to improve their processes and operations. You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions.

You agree not to:

• Use our services in any way that violates any applicable national or international law or regulation
• Use our services to transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our services
• Use our services for any purpose that is unlawful or prohibited by these Terms and Conditions
• Conduct any automated or systematic data collection activities on our website without our express written consent

3. Intellectual Property

The content, features, and functionality of our website and services, including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software, are owned by Bespoke AI Studios or our licensors and are protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not:

• Modify or copy the materials on our website
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer or extract source code from any software contained on our website
• Remove any copyright, trademark, or other proprietary notices from any materials on our website
• Transfer the materials to another person or "mirror" the materials on any other server

Any use of our website or services not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.

4. User Accounts and Responsibilities

Some of our services may require you to create an account. When you create an account, you agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete.

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account or any other breach of security

We reserve the right to terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of our services, us, or third parties, or for any other reason.

5. Payment Terms

If you purchase any of our services, you agree to pay all fees and charges associated with those services. All fees are due and payable in advance, unless otherwise specified in the applicable service agreement.

We may use third-party payment processors to bill you for our services. The processing of payments will be subject to the terms, conditions, and privacy policies of these payment processors, in addition to these Terms and Conditions.

We reserve the right to change our prices at any time. If we change our prices, we will provide notice of the change on our website or by email, at our option, at least 30 days before the change takes effect.

6. Service Delivery and Customization

Our AI solutions are customized to meet the specific needs of your business. We will work with you to understand your requirements and develop solutions accordingly. The scope, timeline, and deliverables for each project will be outlined in a separate service agreement or statement of work.

While we strive to deliver our services according to agreed timelines, you acknowledge that AI development and implementation may be subject to unforeseen technical challenges. We will communicate any potential delays promptly and work with you to adjust timelines as needed.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Bespoke AI Studios shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims exceed the amount you paid to us for the services during the 12 months preceding the event giving rise to the liability, or AUD$100 if you have not had any payment obligations to us.

These limitations do not exclude or limit liability where prohibited by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Bespoke AI Studios, our officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms and Conditions, or your violation of any rights of another.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms and Conditions.

Upon termination, your right to use our services will immediately cease. If you wish to terminate your account, you may simply discontinue using our services or contact us to request account deletion.

All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Australia, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Australia.

11. Warranties and Disclaimers

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• Our services will function uninterrupted, secure, or available at any particular time or location
• Any errors or defects will be corrected
• Our services are free of viruses or other harmful components
• The results of using our services will meet your requirements

While we strive to ensure that AI solutions we develop meet your business requirements, we cannot guarantee specific business outcomes or performance improvements, as these depend on various factors beyond our control.

12. Changes to Terms and Conditions

We reserve the right to modify or replace these Terms and Conditions at any time at our sole discretion. We will provide notice of any material changes by posting the updated Terms and Conditions on our website or by sending you an email.

Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions. If you do not agree to the new terms, you must stop using our services.

13. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms and Conditions will remain in effect.

14. Entire Agreement

These Terms and Conditions, together with any service agreements or statements of work, constitute the entire agreement between you and Bespoke AI Studios regarding our services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning our services.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Bespoke AI Studios
Email: admin@bespokeaistudios.online
Phone: +61 2 8313 0444

Last Updated: March 23, 2025